So, it's really important to make sure your information is backed up. Remember what your device looked like when you first activated it? That's what it will look like after a factory reset. It will remove all personal information, including apps, media, messages and contacts. Also called a hard reset, a factory reset will restore your device to its original settings. Okay, so we've tried a few things and your display is still frozen. Power your device back on to see if it's working normally. If this still doesn't solve the issue, check to see if your device has a removable battery. Once your device turns back on, check to see if it works normally over the next few days. If there is no response you can also try pressing the Volume Up and Power buttons at the same time. If you can't power off the device this way, press the Power and Volume Down buttons at the same time until your device turns off. Once the manufacturer logo appears on the screen, you can release the Power button.
Once it's powered off, press and hold the Power button until the device begins to power up. Tap the option to "Power off," then tap "OK." Wait several seconds for the device to completely power off. Press and hold the Power button, until a window with power options appear. Under First Time Use, select Turning your Phone On and Off.
Select your device, then click the Simulator tab. If you need specific steps to power cycle your device, you can find them here: Don't worry, this will not erase any information on your phone. Let's start by powering off the device normally. You can save yourself time and a lot of frustration by simply rebooting your "mini-computer." Mobile devices are small computers, and like a computer, if the device is left on for extended periods, it can eventually freeze or stop responding correctly.Įven though this may seem really basic, you'd be surprised how often this simple step will fix many of your phone issues.
Sometimes phones freeze or stop responding.
And fast.Troubleshooting: How to unfreeze your device. So yes, Samsung needs to change the narrative.
Excitement has been building around the company after new leaks for the Galaxy S11 suggest it will be a truly major upgrade and the company also has not just one, but two revolutionary tech advances coming in 2020. And until it does, these phones remain highly vulnerable - particularly if stolen - so disable your fingerprint readers and warn other owners to do the same until further notice.Īnd the timing for Samsung couldn’t be worse. Samsung itself has promised a quick fix, though signs of an early rollout have so far failed to materialise for Galaxy S10 and Note 10 users. MORE FROM FORBES Galaxy Note 10 Vs Galaxy Note 10 Plus: What's The Difference? By Gordon Kelly This doesn’t just apply to unlocking the phones, but every area where fingerprint security is used, including financial transactions and banking apps.
If you missed my original report, it was discovered that silicone confuses the ultrasonic in-display fingerprint reader used in both devices allowing them to be unlocked by any fingerprint. I suspect these reports will quickly multiply as banks rush to protect Galaxy S10 and Note 10 owners. Samsung has ambitious plans for 2020, including a Galaxy smartphone with cameras under the display.